| 1 |
Did
you receive or pick up a 2000-2001 ResNet Installation Guide? |
n=1670 |
%
of respondents |
|
Yes |
1001 |
59.94% |
|
No |
669 |
40.06% |
| |
|
|
|
| 2 |
Who
installed your Ethernet network adapter? |
n=1670 |
%
of respondents |
|
It
came pre-installed |
573 |
34.31% |
|
I
installed it myself |
657 |
39.34% |
|
Hardware
Services on campus installed it |
14 |
0.84% |
|
A
ResNet staff member installed it |
87 |
5.21% |
|
An
off-campus vendor installed it |
25 |
1.50% |
|
A
family member installed it |
156 |
9.34% |
|
A
friend installed it |
148 |
8.86% |
|
Other
(please specify below) |
10 |
0.60% |
| |
|
|
|
| 3 |
Who
installed or configured your software for use with ResNet? |
n=1670 |
%
of respondents |
|
I
configured it myself (including "I plugged it in and it worked") |
1064 |
63.71% |
|
Hardware
Service on campus configured it |
16 |
0.96% |
|
A
ResNet staff member configured it |
178 |
10.66% |
|
An
off-campus vendor configured it |
19 |
1.14% |
|
A
family member configured it |
147 |
8.80% |
|
A
friend configured it |
242 |
14.49% |
|
Other
(please specify below) |
4 |
0.24% |
| |
|
|
|
| 4 |
Were
you successful the first time installing/configuring the software? |
n=1670 |
%
of respondents |
|
Yes |
1328 |
79.52% |
|
No |
342 |
20.48% |
| |
|
|
|
| 5 |
The
supplied ResNet documentation was sufficient to get me started using the
service. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
371 |
22.22% |
|
Agree |
737 |
44.13% |
|
Neutral |
474 |
28.38% |
|
Disagree |
69 |
4.13% |
|
Strongly
Disagree |
19 |
1.14% |
| |
|
|
|
| 6 |
With
whom did you consult to get your ResNet connection to work? |
n=1670 |
%
of respondents |
|
I
did not consult with anyone |
768 |
45.99% |
|
A
family member |
139 |
8.32% |
|
Someone
on my floor |
221 |
13.23% |
|
A
friend, other than someone on my floor |
186 |
11.14% |
|
A
Consultant at 515-HELP (Computing Services Help Desk) |
140 |
8.38% |
|
ResNet
staff member |
211 |
12.63% |
|
Other
(please specify below) |
5 |
0.30% |
| |
|
|
|
| 7 |
When
I sought assistance with setting up my ResNet connection I received help
in a timely manner. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
252 |
15.09% |
|
Agree |
331 |
19.82% |
|
Neutral |
144 |
8.62% |
|
Disagree |
25 |
1.50% |
|
Strongly
Disagree |
11 |
0.66% |
|
Not
Applicable - I did not request help |
907 |
54.31% |
| |
|
|
|
| 8 |
The
ResNet and Computing Services staff members who helped me were courteous |
n=1670 |
%
of respondents |
|
Strongly
Agree |
361 |
21.62% |
|
Agree |
249 |
14.91% |
|
Neutral |
129 |
7.72% |
|
Disagree |
7 |
0.42% |
|
Strongly
Disagree |
3 |
0.18% |
|
Not
Applicable - I did not request help |
921 |
55.15% |
| |
|
|
|
| 9 |
I
feel confident I can get answers to any ResNet questions I may have through
the resources available to me |
n=1670 |
%
of respondents |
|
Strongly
Agree |
482 |
28.86% |
|
Agree |
865 |
51.80% |
|
Neutral |
283 |
16.95% |
|
Disagree |
33 |
1.98% |
|
Strongly
Disagree |
7 |
0.42% |
| |
|
|
|
| 10 |
I
would recommend ResNet service to a friend. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
1038 |
62.16% |
|
Agree |
546 |
32.69% |
|
Neutral |
78 |
4.67% |
|
Disagree |
5 |
0.30% |
|
Strongly
Disagree |
3 |
0.18% |
| |
|
|
|
| 11 |
Having
ResNet service available influenced my decision to attend NC State. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
134 |
8.02% |
|
Agree |
295 |
17.66% |
|
Neutral |
679 |
40.66% |
|
Disagree |
367 |
21.98% |
|
Strongly
Disagree |
195 |
11.68% |
| |
|
|
|
| 12 |
Having
ResNet service available influenced my decision live on campus. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
400 |
23.95% |
|
Agree |
551 |
32.99% |
|
Neutral |
387 |
23.17% |
|
Disagree |
226 |
13.53% |
|
Strongly
Disagree |
106 |
6.35% |
| |
|
|
|
| 13 |
Having
ResNet service in my room has had a positive impact on my ability to get
my course work done. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
1178 |
70.54% |
|
Agree |
375 |
22.46% |
|
Neutral |
90 |
5.39% |
|
Disagree |
19 |
1.14% |
|
Strongly
Disagree |
8 |
0.48% |
| |
|
|
|
| 14 |
"While
here at NC State I have used network access (in labs or via ResNet) to such
a degree that it has hindered my academic success. (e.g. over use of multi-player
games, MUDs, IRC, email, etc.)" |
n=1670 |
%
of respondents |
|
Strongly
Agree |
149 |
8.92% |
|
Agree |
256 |
15.33% |
|
Neutral |
345 |
20.66% |
|
Disagree |
612 |
36.65% |
|
Strongly
Disagree |
308 |
18.44% |
| |
|
|
|
| 15 |
Having
ResNet service in my room has increased the level of communication between
other students and me. |
n=1670 |
%
of respondents |
|
Strongly
Agree |
1008 |
60.36% |
|
Agree |
534 |
31.98% |
|
Neutral |
89 |
5.33% |
|
Disagree |
32 |
1.92% |
|
Strongly
Disagree |
7 |
0.42% |
| |
|
|
|
| 16 |
Having
ResNet service in my room has increased the level of communication between
my course instructors and me |
n=1670 |
%
of respondents |
|
Strongly
Agree |
655 |
39.22% |
|
Agree |
761 |
45.57% |
|
Neutral |
193 |
11.56% |
|
Disagree |
54 |
3.23% |
|
Strongly
Disagree |
7 |
0.42% |
| |
|
|
|
| 17 |
"Having
ResNet service in my room has increased the level of communication between
me and campus services staff (e.g. Housing, Registration and Records, Career
Services, Financial Aid, etc.). " |
n=1670 |
%
of respondents |
|
Strongly
Agree |
565 |
33.83% |
|
Agree |
686 |
41.08% |
|
Neutral |
338 |
20.24% |
|
Disagree |
65 |
3.89% |
|
Strongly
Disagree |
16 |
0.96% |
| |
|
|
|
| 18a |
How
much do you use ResNet service for the following? email |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
117 |
7.01% |
|
2
to 5 hours a day |
211 |
12.63% |
|
1-2
hours a day |
576 |
34.49% |
|
Less
than 1 hour a day |
702 |
42.04% |
|
A
few times a week |
60 |
3.59% |
|
A
few times a month |
3 |
0.18% |
|
Never |
1 |
0.06% |
| |
|
|
|
| 18b |
How
much do you use ResNet service for the following? Browsing
the World Wide Web |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
195 |
11.68% |
|
2
to 5 hours a day |
489 |
29.28% |
|
1-2
hours a day |
627 |
37.54% |
|
Less
than 1 hour a day |
289 |
17.31% |
|
A
few times a week |
53 |
3.17% |
|
A
few times a month |
13 |
0.78% |
|
Never |
4 |
0.24% |
| |
|
|
|
| 18c |
How
much do you use ResNet service for the following? Telnet
(access to local or remote servers, e.g. login.ncsu.edu) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
33 |
1.98% |
|
2
to 5 hours a day |
89 |
5.33% |
|
1-2
hours a day |
206 |
12.34% |
|
Less
than 1 hour a day |
285 |
17.07% |
|
A
few times a week |
332 |
19.88% |
|
A
few times a month |
427 |
25.57% |
|
Never |
298 |
17.84% |
| |
|
|
|
| 18d |
How
much do you use ResNet service for the following? Usenet
newsgroups |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
10 |
0.60% |
|
2
to 5 hours a day |
12 |
0.72% |
|
1-2
hours a day |
55 |
3.29% |
|
Less
than 1 hour a day |
97 |
5.81% |
|
A
few times a week |
135 |
8.08% |
|
A
few times a month |
279 |
16.71% |
|
Never |
1082 |
64.79% |
| |
|
|
|
| 18e |
How
much do you use ResNet service for the following? Personal
messaging (e.g. ICQ, Instant Messenger) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
630 |
37.72% |
|
2
to 5 hours a day |
380 |
22.75% |
|
1-2
hours a day |
317 |
18.98% |
|
Less
than 1 hour a day |
170 |
10.18% |
|
A
few times a week |
69 |
4.13% |
|
A
few times a month |
46 |
2.75% |
|
Never |
58 |
3.47% |
| |
|
|
|
| 18f |
How
much do you use ResNet service for the following? Chat
rooms (e.g. IRC) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
30 |
1.80% |
|
2
to 5 hours a day |
39 |
2.34% |
|
1-2
hours a day |
36 |
2.16% |
|
Less
than 1 hour a day |
61 |
3.65% |
|
A
few times a week |
85 |
5.09% |
|
A
few times a month |
299 |
17.90% |
|
Never |
1120 |
67.07% |
| |
|
|
|
| 18g |
How
much do you use ResNet service for the following? Research
for school related assignments |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
54 |
3.23% |
|
2
to 5 hours a day |
260 |
15.57% |
|
1-2
hours a day |
459 |
27.49% |
|
Less
than 1 hour a day |
299 |
17.90% |
|
A
few times a week |
430 |
25.75% |
|
A
few times a month |
162 |
9.70% |
|
Never |
6 |
0.36% |
| |
|
|
|
| 18h |
How
much do you use ResNet service for the following?
Maintaining a personal home page (either locally, through Unity/Eos
or through a web hosting service) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
17 |
1.02% |
|
2
to 5 hours a day |
30 |
1.80% |
|
1-2
hours a day |
57 |
3.41% |
|
Less
than 1 hour a day |
99 |
5.93% |
|
A
few times a week |
132 |
7.90% |
|
A
few times a month |
328 |
19.64% |
|
Never |
1007 |
60.30% |
| |
|
|
|
| 18i |
How
much do you use ResNet service for the following? Have
a personal file server online (local; e.g. ftp, http, shared file
space) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
67 |
4.01% |
|
2
to 5 hours a day |
29 |
1.74% |
|
1-2
hours a day |
58 |
3.47% |
|
Less
than 1 hour a day |
89 |
5.33% |
|
A
few times a week |
141 |
8.44% |
|
A
few times a month |
202 |
12.10% |
|
Never |
1084 |
64.91% |
| |
|
|
|
| 18j |
How
much do you use ResNet service for the following? Games
(network or online) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
33 |
1.98% |
|
2
to 5 hours a day |
85 |
5.09% |
|
1-2
hours a day |
177 |
10.60% |
|
Less
than 1 hour a day |
194 |
11.62% |
|
A
few times a week |
253 |
15.15% |
|
A
few times a month |
439 |
26.29% |
|
Never |
489 |
29.28% |
| |
|
|
|
| 18k |
How
much do you use ResNet service for the following? MP3s
(trading or listening through Napster, FTP, my.mp3.com, etc.) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
161 |
9.64% |
|
2
to 5 hours a day |
214 |
12.81% |
|
1-2
hours a day |
309 |
18.50% |
|
Less
than 1 hour a day |
330 |
19.76% |
|
A
few times a week |
317 |
18.98% |
|
A
few times a month |
184 |
11.02% |
|
Never |
155 |
9.28% |
| |
|
|
|
| 18l |
How
much do you use ResNet service for the following? Software,
including warez (download through FTP, Hotline, etc.) |
n=1670 |
%
of respondents |
|
More
than 5 hours a day |
28 |
1.68% |
|
2
to 5 hours a day |
38 |
2.28% |
|
1-2
hours a day |
73 |
4.37% |
|
Less
than 1 hour a day |
114 |
6.83% |
|
A
few times a week |
193 |
11.56% |
|
A
few times a month |
443 |
26.53% |
|
Never |
781 |
46.77% |
| |
|
|
|
| 19 |
How
often do you use ResNet service on an average day? |
n=1670 |
%
of respondents |
|
less
than 1 hour a day |
28 |
1.68% |
|
1-2
hours a day |
246 |
14.73% |
|
3-5
hours a day |
580 |
34.73% |
|
5-8
hours a day |
373 |
22.34% |
|
9
or more hours a day |
443 |
26.53% |
| |
|
|
|
| 20 |
What
do you primarily use to access your email? |
n=1670 |
%
of respondents |
|
Outlook |
123 |
7.37% |
|
Outlook
Express |
665 |
39.82% |
|
Netscape
Messenger |
218 |
13.05% |
|
Eudora |
15 |
0.90% |
|
NCSU
IMAP Webmail |
360 |
21.56% |
|
Other
web-based mail (please specify below) |
156 |
9.34% |
|
Other
(please specify below) |
87 |
5.21% |
|
Don't
use email |
1 |
0.06% |
|
Don't
know |
45 |
2.69% |
| |
|
|
|
| 21 |
What
do you use as your primary email account? |
n=1670 |
%
of respondents |
|
@unity.ncsu.edu |
1188 |
71.14% |
|
@eos.ncsu.edu |
85 |
5.09% |
|
other
@ncsu.edu address |
4 |
0.24% |
|
@yahoo.com |
77 |
4.61% |
|
@hotmail.com |
215 |
12.87% |
|
@netscape.net |
4 |
0.24% |
|
@aol.com |
66 |
3.95% |
|
@mindspring.com |
0 |
0.00% |
|
@nc.rr.com |
1 |
0.06% |
|
I
don't use email |
1 |
0.06% |
|
Other
(fill in below) |
29 |
1.74% |
| |
|
|
|
| 22 |
Please
rate from 1-5 how useful you would find the following services if they were
able to be offered as a part of ResNet service |
|
|
| |
|
|
|
| 22a |
Direct
access to your Unity/Eos file space (mapped local drive/folder, instead
of needing to FTP to or from file space) |
n=1670 |
%
of respondents |
|
Not
at all useful - 1 |
62 |
3.71% |
|
Only
a little useful - 2 |
180 |
10.78% |
|
Useful
- 3 |
513 |
30.72% |
|
Very
Useful - 4 |
382 |
22.87% |
|
Extremely
Useful - 5 |
533 |
31.92% |
| |
|
|
|
| 22b |
Access
to similar applications available in Unity labs |
n=1670 |
%
of respondents |
|
Not
at all useful - 1 |
66 |
3.95% |
|
Only
a little useful - 2 |
124 |
7.43% |
|
Useful
- 3 |
470 |
28.14% |
|
Very
Useful - 4 |
412 |
24.67% |
|
Extremely
Useful - 5 |
598 |
35.81% |
| |
|
|
|
| 22c |
Print
services (ability to send print jobs to a high quality printer at a 24-hour
desk) |
n=1670 |
%
of respondents |
|
Not
at all useful - 1 |
160 |
9.58% |
|
Only
a little useful - 2 |
336 |
20.12% |
|
Useful
- 3 |
493 |
29.52% |
|
Very
Useful - 4 |
349 |
20.90% |
|
Extremely
Useful - 5 |
332 |
19.88% |
| |
|
|
|
| 22d |
Scanning
services (ability to scan in text or graphics from hard-copy pages and have
access to resulting digital file) |
n=1670 |
%
of respondents |
|
Not
at all useful - 1 |
135 |
8.08% |
|
Only
a little useful - 2 |
241 |
14.43% |
|
Useful
- 3 |
522 |
31.26% |
|
Very
Useful - 4 |
409 |
24.49% |
|
Extremely
Useful - 5 |
363 |
21.74% |
| |
|
|
|
| 22e |
Wireless
Internet (ability to connect your computer to the network anywhere, even
outside) |
n=1670 |
%
of respondents |
|
Not
at all useful - 1 |
220 |
13.17% |
|
Only
a little useful - 2 |
251 |
15.03% |
|
Useful
- 3 |
413 |
24.73% |
|
Very
Useful - 4 |
298 |
17.84% |
|
Extremely
Useful - 5 |
488 |
29.22% |
| |
|
|
|
| 23 |
What
kind of computer do you use on ResNet? |
n=1670 |
%
of respondents |
|
Intel-compatible
PC (Windows, Linux, OS/2) |
1603 |
95.99% |
|
Macintosh |
46 |
2.75% |
|
Both |
19 |
1.14% |
|
Other
(please specify) |
2 |
0.12% |
| |
|
|
|
| 24 |
What
is the primary operating system that you use? |
n=1670 |
%
of respondents |
|
Windows
95 |
106 |
6.35% |
|
Windows
98 |
1111 |
66.53% |
|
Windows
NT |
13 |
0.78% |
|
Windows
2000 |
304 |
18.20% |
|
Windows Me
|
58 |
3.47% |
|
Eos Linux (Realm
Kit for Red Hat Linux) |
1 |
0.06% |
|
Red Hat Linux |
16 |
0.96% |
|
Other Linux (specify
below) |
10 |
0.60% |
|
Macintosh System
X |
4 |
0.24% |
|
Macintosh System
9.x |
29 |
1.74% |
|
Macintosh System
8.x |
7 |
0.42% |
|
Macintosh System
7.x |
1 |
0.06% |
|
OS/2 |
1 |
0.06% |
|
BeOS |
0 |
0.00% |
|
FreeBSD |
1 |
0.06% |
|
Other (specify below) |
2 |
0.12% |
|
Not Sure |
6 |
0.36% |
| |
|
|
|
| 25 |
From
where did you purchase your Ethernet network card? |
n=1670 |
%
of respondents |
|
It
came pre-installed with my computer |
640 |
38.32% |
|
The
NCSU Bookstores |
303 |
18.14% |
|
A
computer store (CompUSA, Intrex, etc.) |
199 |
11.92% |
|
An
electronics store (Best Buy, Circuit City, etc.) |
268 |
16.05% |
|
An
office supply store (Office Depot, Office Max, etc.) |
56 |
3.35% |
|
Catalog
mail order or online catalog |
71 |
4.25% |
|
From
a friend |
63 |
3.77% |
|
Not
sure |
70 |
4.19% |
| |
|
|
|
| 26 |
Do
you use your ResNet connection for a desktop or portable computer? |
n=1670 |
%
of respondents |
|
Desktop |
1390 |
83.23% |
|
Portable
(laptop, notebook, etc.) |
220 |
13.17% |
|
Both |
60 |
3.59% |
| |
|
|
|
| 27 |
How
many semesters have you lived on campus? |
n=1670 |
%
of respondents |
|
one |
87 |
5.21% |
|
two |
868 |
51.98% |
|
three |
39 |
2.34% |
|
four |
432 |
25.87% |
|
five |
18 |
1.08% |
|
six |
143 |
8.56% |
|
seven |
6 |
0.36% |
|
eight |
64 |
3.83% |
|
nine |
2 |
0.12% |
|
ten |
9 |
0.54% |
|
eleven |
0 |
0.00% |
|
twelve |
2 |
0.12% |
|
more
than twelve |
0 |
0.00% |
| |
|
|
|
| 28 |
How
many hours do you study in your room each week? |
n=1670 |
%
of respondents |
|
none |
22 |
1.32% |
|
1-3
hours |
412 |
24.67% |
|
4-6
hours |
596 |
35.69% |
|
7-9
hours |
338 |
20.24% |
|
10
or more hours |
302 |
18.08% |
| |
|
|
|
