| 2. |
Are you planning on living on campus in the fall? |
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| 3. |
With whom did you consult to get your ResNet connection to work? |
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| 4. |
Having ResNet service available influenced my decision to live on campus. |
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| 5. |
Having ResNet service in my room has had a positive impact on my ability to get my course work done. |
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| 6. |
While here at NC State I have used computer network access to such a degree that it has hindered my academic success. (e.g. over use of web surfing, AIM, network games, etc.) |
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| 7. |
How much do you actively use your ResNet service on an average day? |
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| 8. |
How many devices (computers, game consoles, etc.) do you have connected to ResNet |
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| 9. |
What kind of devices do you regularly connect to ResNet? Check all that apply. |
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| 10. |
What is the primary operating system that you use? |
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| 11. |
Do you use your ResNet connection for a desktop or portable computer(s)? |
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| 12. |
When you have needed help with computing problems while at NC State, approximately what percentage of the time did you get help from these sources? If you have never needed assistance from a source, please enter 0 as the percent. If you never needed assistance at all, please enter 0 for all fields. |
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The number of respondents using each source is the total number who used the source at all. Percent of respondents for these sources is a percentage of those who needed help. Frequency used accounts for what percent of the time each source is used. |
| 13. |
How would you rate the service you received when a ResNet technician came to your room to help you with your computer? |
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| 14. |
How would you rate the service you have received from the NC State Help Desk? (515-HELP, help@ncsu.edu, resnet@ncsu.edu, 208 Hillsborough Bldg.) |
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| 15. |
If you had a computing question, what would be your preferred way of asking it, from the choices below: |
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| 16. |
If your computer needed to be serviced by a ResNet technician, which of these choices would you prefer?
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| 17. |
How often do you use a computer lab? |
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| 18. |
Which computer lab do you use most frequently? |
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| 19. |
When you use a computer lab, which operating system do you prefer to use? |
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| 20. |
What software packages would you like to have available that are not already in the computer labs? Please provide the operating system, if applicable. |
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| 21. |
Are you aware of the Flyspace rooms in Talley Student Center? These rooms, located adjacent to the Wolves Den, provide reservable collaborative workspace with whiteboards and easy-to-use computing equipment available. |
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| 22. |
Have you used the NC State-provided "Nomadic" wireless Internet access available on campus?
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| 23. |
Information Technology Division plans to offer free Excel, PowerPoint and web page development workshops for students during evening hours in the DH Hill Library. Do you think this type of workshop would enhance your academic or extracurricular skill set? |
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| 24. |
If offered through our free workshop program for students, which workshops would you attend? Check all that apply. |
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| 25. |
Is there training for any other applications you would like us to offer in our free workshops program? |
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| 26. |
In the past year, in how many of your courses did the instructor or other members of the class use classroom technology (e.g. computer, vcr, data projector, etc.) as part of the instruction? |
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| 27. |
How does having instructional technology used in your courses help you learn compared to courses in which it is not used? |
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| 28. |
Do you have any comments about the use (or lack of use) of classroom technology in your courses this year or in general? |
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| 29. |
When you use a PDA (Palm, Handspring, PocketPC, etc.) what percentage of the time do you spend doing the following? If you do not use a PDA for a particular activity, enter 0 for it. If you do not use a PDA at all, enter 0 for all activities. |
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The number of respondents using a PDA for a task is the total number who used a PDA for this task at all. Percent of respondents for these tasks is a percentage of those who used PDAs. Frequency used accounts for what percent of the time a PDA is used for each task.
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| 30. |
What brand and model of PDA do you use most often? |
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| 31. |
When you use a cell phone, what percentage of the time do you spend doing the following? If you do not use a cell phone for a particular activity, enter 0 for it. If you do not use a cell phone at all, enter 0 for all activities. |
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The number of respondents using a cell phone for a task is the total number who used a cell phone for this task at all. Percent of respondents for these tasks is a percentage of those who used cell phones. Frequency used accounts for what percent of the time a cell phone is used for each task.
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| 32. |
What brand and model cell phone do you use most often? Who is your cell provider (Cingular, Sprint, NexTel, etc.)? |
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| 33. |
About how many times have you used a campus computing kiosk this year? |
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| 34. |
How helpful was the Computing Essentials 2004 CD? |
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| 35. |
Was your computer affected by viruses, spyware or trojans at any time this year? |
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| 36. |
Antivirus software is required on all Windows and Macintosh computers connected to ResNet. NC State offers Symantec Antivirus free of charge to all registered students. Have you installed Symantec Antivirus from NC State on your computer(s)? (Please answer honestly! We're not going to come after you if you haven't installed it!) |
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| 37. |
NC State University offered a program this semester whereby ResNet subscribers could download free music from one of four service providers. Our records indicate that less than 25% of eligible students signed up for a service. Please check all that apply to you. |
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| 38. |
Do you have any comments about the music pilot program? |
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| 39. |
Are there any services that Information Technology Division should provide that are not currently provided? |
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| 40. |
Feel free to add comments below about ResNet or any of the above questions. |
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